FAQs

When will I receive my order?

If you placed your order before 9pm, it will be shipped the next day on Royal Mail First Class "signed for" delivery, which will take 1-2 working days (including Saturday's). 


How can I return an item? 

We hope you love your Mana Mou goodies, but if you do wish to return an item, you have 14 days from the date you received your order, to send it back to us.

For help with returns, just drop us an email to hello@manamou.co.uk, letting us know which item you wish to return and why, and we'll respond to you within 24 hours. 

We're sorry but we won't be able to refund your delivery costs.


What is One Size / Free Size?

You will find that most of our items are sized as 'one size' or 'free size'. This means that the product will fit most sizes, depending on the style and fit you're going for. (We personally love this as it means we can share our items between all of us!)

However, if you're a little unsure, we always add a guide size to the product description. 


As always we love to hear from you, so if you need a little more info just send us an email and we will be happy to help.